Connection Newsletter – November 2018

H&H recently honored by the Greater Kansas City PPA

We were honored to receive the 2018 Vendor of the Year for the Advancement of Photographers from the Greater Kansas City PPA! Former president, Angi Landis and current president, David Alexander presented the award to Terry Tuggle and Sarah Higgins at the lab recently. It is our privilege to support our our local PPA and professional photographers any time we can, and are humbled by this honor!

table of contents


Customer Service

New Products


School & Sports

Employee Highlight


On the Road

(these links may not work on mobile devices)


Ornament Sales Sample Set

25% off Ornament Sales Sample Sets

Holiday Card Sample Set

25% off Holiday Cards Sales Sample Set

View specials on H&H website

customer service


For your planning purposes, H&H will be closed the following days.
  • Thursday, November 22, 2018: Thanksgiving
  • Monday, December 24, 2018: Christmas Eve
  • Tuesday, December 25, 2018: Christmas
  • Monday, December 31, 2018: New Years Eve
  • Tuesday, January 1, 2019: New Years Day

Christmas orders

With Christmas quickly approaching, we want to let you know our products will continue to be produced and shipped in our normal service times throughout the holiday season. Below are a few product cutoffs that require earlier submission in order to receive by Christmas.
It is important to mark the “Need for Christmas” box in hhstudio. This alerts us to choose the correct shipping service to ensure your order will arrive on time. If this box is not checked, your order will ship with regular default shipping set up in your account, which might delay the order for Christmas.
  • December 3, 2018: Velveteen and Fleece Blankets
  • December 10, 2018: Sports Photo Balls
  • December 11, 2018: Lenticular Prints
  • December 14, 2018: Leather Wrap Albums and Framed Prints
  • December 17, 2018: All Gallery Lay Flat, Economy, Guest Book Albums, as well as Photographic Pano Books and Image Block Wraps
  • December 18, 2018: Banners and Wall Clings
If you submit orders for these products after the posted cutoff dates, delivery is not guaranteed for Christmas. Upgraded/chargeable shipping may be required to ensure delivery for Christmas.
If you are using our design/print/bind service for albums, the following dates apply for design approval:
  • December 3, 2018: Design form and images must be submitted if you are ordering any type of Album or Photographic Pano Book.
  • December 13, 2018: Designs must be approved if you are ordering a Gallery Lay Flat, Leather Wrap or Guest Book Album, as well as Photographic Pano Books.

new products

new vintage wood ornament

Our new ornament features a handmade wood base with an attached metal print. Natural twine, silver beads, and a “2018” charm finish off this one-of-a-kind gift. Enjoy the natural beauty of this unique wood ornament, combined with excellent image quality on the brilliant-finish metal print. This keepsake, limited edition ornament will be something customers will treasure! This is also a great customer appreciation gift for those special customers you want to say “thank you” to during the holiday season.
Because each vintage wood ornament is made by hand, no two will be exactly alike.
View on H&H website

new thicker paper for press cards!

You have been asking, and we have listened. We have updated our 110# card stock to 130# for all cards using Pearl, Linen, Art Matte and Recycled papers. You will love this NEW thicker, heavier paper for our press cards – just in time for the holidays!

new frame choices for framed torn edge trios

Four new frame styles have been added to our Torn Edge Trios (shown below), which can be used horizontally or vertically. Start with your image, combine it with our beautiful fine art watercolor paper with hand-torn edges, and complete it with float framing! This product comes complete with the fine art torn edge print, floated-print feature, double mat and Plexiglas – printed, framed and ready to hang!
Trio Torn Edge Frames

Barn Wood

Trio Torn Edge Frames

Shabby Chic Cream

Trio Torn Edge Frames

Hand Scraped Winter White

Trio Torn Edge Frames

Hand Scraped Smokey Grey

View on H&H website

new frame size calculator

When ordering framed prints, it can be quite the math problem to figure out the final outer dimension of the finished piece. Not any more! We are providing an Excel calculator to help make this much easier. Select just three things (highlighted in yellow); the print size, the frame style, and whether or not you would like a mat included. Let Excel do the rest!
Click here to download!


new album & book design software

You may have heard, we have some pretty amazing new album and book design software! It’s called Velocity and you will want to take a few minutes to check it out-because it will save you HOURS of time and hassle.
Here is what Chris Housden had to say after using it:
Shout out to David Drum and all the H&H homies for making the world a better place. Velocity is just the design software I’ve been wanting, it’s easy to use and it’s free!
#worth the wait
Save time and upload your orders directly to H&H! Best yet, it’s free for all H&H customers!
The following products are included in this first release:
  • 12×12, 10×10, 8×8, and 5×5 Gallery Lay-flat Albums
  • 12×12, 10×10, 8×8, and 5×5 Photographic Pano Books
  • All cover types are available

Learn how to use Velocity – everything you need in one place!

Visit our new Velocity Tutorial page to learn step by step how to use our new album and book design software.
More information

school & sports

knockout sports

Want to expand your sports business with extractions and dynamic designs but can’t afford the hours it takes in Photoshop? Want to spend more time booking, shooting and selling business and less behind a computer?
Explore the possibilities with H&H’s knockout sports program. No longer do you have to spend hours in Photoshop to get elevated designs. KO Sports has the automated workflow answer for this next level sports combining all of the benefits of H&H’s high speed and integrated workflow tools with automated extraction and product design inspired by professional sports. Learn how to work simpler and faster with exciting product solutions engineered to generate excitement with your clients.
Click here for more details

knockout sports banners – a game changer

You can now create unique and competitive sports banners without spending hours in Photoshop. No more knocking out your own images, creating graphic banner designs, personalizing each design with the team colors, and making unique files for every player with their names and other stats?
Simply photograph each player, pick your design, and order the banners. It’s really that easy!
Click here for more details
Web Delivery

web delivery of school admin & yearbook exports

  • Faster delivery
  • No shipping charges
  • Simpler to forward to your schools
  • Utilizes Citrix ShareFile to maintain security of delivery
  • Built-in 30 day archive
CD delivery is still available but we expect most studios will choose the new Web delivery option.
Click here for more details

hhimagehost speed ups

We recently released some improvements to speed up hhimagehost. You should notice:
  • Faster Thumbnail generation in galleries
  • Faster Events page
  • Faster “View Organizations and events” page
We are continuing to look for ways to improve your’s and your customer’s experience. And we hope you enjoy working with an online retail that works as fast as you do. Curious how hhimagehost can help your online sales?
Click here for more details

employee highlight

Steve Tuggle

Every company needs a treasure like “Steve”! He is that quiet person behind the scenes that knows something about everything. Steve keeps up on what is new and innovating in the equipment world, does our equipment R&D and provides a wealth of knowledge. He is always there to help wherever and whenever needed!
Read More



H&H on the road

Please click here for a full listing of events we will be participating in. We will make every effort to keep this calendar updated, including additional speaker information as we finalize details. Hope to see you at the shows!

Showit United

November 4-7, 2018
Tempe, Arizona
H&H is very excited to have a booth at United this year! United is your chance to rejuvenate yourself and your business. It’s an investment of your time and resources that will fill you creatively, and provide you with a community that truly cares about your heart and your business. Be sure to stop by our booth to see some of the new products we are working on for 2019!

Portraits Americana

Opening Reception: November 16, 2018
Exhibit runs from November 16, 2018 through January 6, 2019
Albrecht-Kemper Museum of Art, St. Joseph, Missouri
H&H is honored to be a sponsor for the “Portraits Americana” exhibit. For this exhibition, Guest Curator, Glenn Rand has chosen works that will show how American artists used and are still using the photographic portrait to bring a greater understanding of the subjects, settings, personalities and the artists’ vision. This exhibition is about American artists producing portraits since the turn of the 20th Century. It provides insights into the way these artists used various tools and approaches to reach the essence of their subjects with the common theme from the perspective of art.
H&H Color Lab

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