Connection Newsletter – December 2018

share the joy

We love the holidays, because we get to be part of your very special product orders for customers and loved ones. We enjoy seeing the special moments you have captured for your clients that they will treasure forever. We take pride in providing quality of products, customer service and collaboration that makes us more than just a lab. We appreciate you and thank you for trusting us with your business!
Image by: Casey Dittmer

table of contents

Customer Service

New Products


School & Sports


On the Road

(these links may not work on mobile devices)

customer service

Christmas orders & holiday hours

With Christmas quickly approaching, we want to let you know our products will continue to be produced and shipped in our normal service times throughout the holiday season. Click the button below to review the few product cutoffs that require earlier submission in order to receive by Christmas as well as our lab holiday schedule.
View Holiday Info

new products

new vintage wood ornament

Our new ornament features a handmade wood base with an attached metal print. Natural twine, silver beads, and a “2018” charm finish off this one-of-a-kind gift. Enjoy the natural beauty of this unique wood ornament, combined with excellent image quality on the brilliant-finish metal print. This keepsake, limited edition ornament will be something customers will treasure! This is also a great customer appreciation gift for those special customers you want to say “thank you” to during the holiday season.
Because each vintage wood ornament is made by hand, no two will be exactly alike.
View on H&H website

new thicker paper for press cards!

You have been asking, and we have listened. We have updated our 110# card stock to 130# for all cards using Pearl, Linen, Art Matte and Recycled papers. You will love this NEW thicker, heavier paper for our press cards – just in time for the holidays!

new frame choices for framed torn edge trios

Four new frame styles have been added to our Torn Edge Trios (shown below), which can be used horizontally or vertically. Start with your image, combine it with our beautiful fine art watercolor paper with hand-torn edges, and complete it with float framing! This product comes complete with the fine art torn edge print, floated-print feature, double mat and glass – printed, framed and ready to hang!
Trio Torn Edge Frames

Barn Wood

Trio Torn Edge Frames

Shabby Chic Cream

Trio Torn Edge Frames

Hand Scraped Winter White

Trio Torn Edge Frames

Hand Scraped Smokey Grey

View on H&H website

gifts for the holidays

Our fun desktop wood easel calendar is the perfect, budget-friendly customer gift for the holidays! Choose from four themes, horizontal or vertical format. Calendars are printed on your choice of one of our beautiful press papers. Use this product as an add-on sale to your family portrait and wedding packages, or as a great way to tell your customers thank you for their business!
Send your customers an unexpected gift this Christmas, and they will remember the personal care and attention you offer for years to come! Some fun, easy products to offer as gifts to your customers (or ideas for your customers to purchase as gifts) include our accordion minis – the perfect way to feature favorite extra images from the shoot. Other great options include our new, special edition Vintage Wood Ornament, our Desktop Wood Easel CalendarMetal Ornamentsas well as Framed Canvas Gallery WrapsCurved Metal Prints and Leather Wrap Mini Albums! Another option would be gifting a special jewelry piece. We have so many jewelry pieces to choose from. Enjoy shopping and happy holidays from our families to yours!

new frame size calculator

When ordering framed prints, it can be quite the math problem to figure out the final outer dimension of the finished piece. Not any more! We are providing an Excel calculator to help make this much easier. Select just three things (highlighted in yellow); the print size, the frame style, and whether or not you would like a mat included. Let Excel do the rest!
Click here to download!



As of December 31st, eZsuite orders will not longer be accepted for processing. Download our current hhstudio software from our website. If you have any questions, please contact our customer service team.
Download hhstudio

new album & book design software

You may have heard, we have some pretty amazing new album and book design software! It’s called Velocity and you will want to take a few minutes to check it out-because it will save you HOURS of time and hassle.
Design and upload your orders directly to H&H using Velocity. Best yet, it’s free for all H&H customers!
The following products are included in this first release:
  • 12×12, 10×10, 8×8, and 5×5 Gallery Lay-flat Albums
  • 12×12, 10×10, 8×8, and 5×5 Photographic Pano Books
  • All cover types are available

Learn how to use Velocity – everything you need in one place!

Visit our new Velocity Tutorial page to learn step by step how to use our new album and book design software.
More information

school & sports

Masters Extraction

masters extraction

Masters Extraction background knockout is now available!
  • Shoot on a variety of Old Masters backgrounds
  • Use your own school studio lighting design
  • Get quick service items by skipping the knockout process
  • Proof on the captured background
  • Only knockout the background when your customer orders a replacement
Testing for the new service begins December 15th!
Masters proof plan flyer customization available January 1st through our design center!
More information

knockout sports

Want to expand your sports business with extractions and dynamic designs but can’t afford the hours it takes in Photoshop? Want to spend more time booking, shooting and selling business and less behind a computer?
Explore the possibilities with H&H’s knockout sports program. No longer do you have to spend hours in Photoshop to get elevated designs. KO Sports has the automated workflow answer for this next level sports combining all of the benefits of H&H’s high speed and integrated workflow tools with automated extraction and product design inspired by professional sports. Learn how to work simpler and faster with exciting product solutions engineered to generate excitement with your clients.
Click here for more details

knockout sports banners – a game changer

You can now create unique and competitive sports banners without spending hours in Photoshop. No more knocking out your own images, creating graphic banner designs, personalizing each design with the team colors, and making unique files for every player with their names and other stats?
Simply photograph each player, pick your design, and order the banners. It’s really that easy!
Click here for more details
Web Delivery

web delivery of school admin & yearbook exports

  • Faster delivery
  • No shipping charges
  • Simpler to forward to your schools
  • Utilizes Citrix ShareFile to maintain security of delivery
  • Built-in 30 day archive
CD delivery is still available but we expect most studios will choose the new Web delivery option.
Click here for more details



H&H on the road

Please click here for a full listing of events we will be participating in. We will make every effort to keep this calendar updated, including additional speaker information as we finalize details. Hope to see you at the shows!

Portraits Americana

Exhibit runs from November 16, 2018 through January 6, 2019
Albrecht-Kemper Museum of Art, St. Joseph, Missouri
H&H is honored to be a sponsor for the “Portraits Americana” exhibit. For this exhibition, Guest Curator, Glenn Rand has chosen works that will show how American artists used and are still using the photographic portrait to bring a greater understanding of the subjects, settings, personalities and the artists’ vision. This exhibition is about American artists producing portraits since the turn of the 20th Century. It provides insights into the way these artists used various tools and approaches to reach the essence of their subjects with the common theme from the perspective of art.


January 20-22, 2019
Atlanta, Georgia
Imaging USA is almost here! We are very excited to be sponsoring so many fantastic speakers. We will, once again, host the H&H Learning Lounge with excellent programming and opportunities for small break-out sessions, plus a NEW Bridging the GAP Speaker Lounge this year as Imaging USA debuts its Bridging the GAP classes! We are so honored to be part of this inaugural event.


January 23-26, 2019
Las Vegas, Nevada
Beth Jones: Pre-Conference – SPAC University Jump Start
Advanced Sales – Playing the Numbers
Session Time: January 23, 2019 8:00am-4:30pm
Danny & Dianne Rabalais: Employee Management – Setting Up Your Business to Grow/Scale
Session Time: January 25, 2019 9:45-10:45
Jeff Edwards: Shutterly Acquisition- One Year In
Session Time: Saturday, January 26, 2019 9:00am
H&H Color Lab

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