H and H Color Lab - Professional Photo Lab Blog

Facebook offers a multitude of tools for brands to raise awareness and successfully market themselves to new consumers. Facebook pages, groups and communities offer three different approaches, but how do you know which is best?

The central focus of a Facebook group is to function as a place for members to connect, share and collaborate. Groups are great for building awareness around a variety of ideas. The most significant feature behind Facebook groups is the ability to make them limited to specific networks or “invite only.”

In contrast to Facebook groups, which center on organizing around topics or ideas, Facebook pages are a tool for companies and public figures to share and interact with Facebook users. Essentially, Facebook pages are a company’s official profile and an excellent way to spread awareness of a company and its products. Community pages aren’t necessarily the best option for a company or organization because they center on topics, not brands or companies.

A brand or organization looking to establish a presence on Facebook should look into Facebook pages and groups. So, how do you decide which is best for you? Take a look at these features and identify which are most important to you:

1.  The ability to mass message users, enact membership restrictions and send users event inbox messages.

2.  The ability to support applications, use engagement metrics and targeted updates.

If the qualities of group one seem more applicable to you consider creating a Facebook group. Facebook groups promote collaboration and interaction while helping to foster brand awareness and loyalty. If the aspects outlined in group two are more relevant consider creating a Facebook page. You can set up a Facebook page for a brand or company and use it to engage with users as well as to keep them informed about promotions and other company happenings.

Still not sure whether a Facebook page or group is best for you? Perhaps you should consider using both. Since Facebook pages and groups serve different purposes and meet varying needs, it is okay to establish both, as long as you remember to make them unique. Suppose you are trying to establish an online presence for ABC Company. First, create a Facebook page where you can broadcast official information to other Facebook users. Next, decide on a sub population who you think would enjoy and benefit from the ability to engage and discuss with one another. For example, you could create a group for ABC employees who volunteer their time with a given community program. The Facebook page allows you to constantly relay events and updates to fans while the Facebook group allows a specific segment to interact and collaborate given their common interest.

Facebook groups and fan pages are easy, inexpensive, and effective ways to raise awareness of your brand or organization. Use these tips to help navigate through the many options available and you are on your way to building your online presence.   Facebook recently enhanced the Facebook Group capabilities, here is a link to learn more about Facebook Group changes.

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Georgia has spent her 30 year career at the intersection of photography and digital technology. As an author, speaker, trainer and social media and photography evangelist, her perspectives entitled “A Picture is Worth a Thousand Friends…or Enemies” will appear in print in the upcoming book entitled The Relationship Age, by social media guru Mari Smith. Georgia is a frequent guest blogger for our professional photography lab.

October 2010 Volume 22 Issue 10

H&H's Professional Photo Lab and Photo Printing

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In This Issue
Watch for our Holiday Jewelry Collection-Coming Soon
Our new sterling jewelry collection will be ready in October. Watch for our email!  This will include five new fabulous pieces in sterling…two necklaces, two pendants, one charm bracelet.

Choose from two Sample Kits: Order all five pieces for 20% discount or choose three pieces and save 15%  (made using our marketing images).


Holiday Gift Ideas


Here's a bunch of great holiday gift ideas from H&H's Digital Printing LabWith the Holiday season around the corner, we have put together a video to jump start your creative ideas…use  these featured products for inspiration and to help boost your sales this season!

For more information on these seasonal products and to view our video, visit our holiday gift idea page.


Design Center Policy Change

H&H Color Lab's specially designed photo album

Beginning October 4th, the album design revision policy will be changing in our design center. This will affect any orders received on or after Monday, October 4th.

When we complete an album design, we post the design to the web and send a preview link via email. The web site allows the studio and end consumer to see the design and request changes in comment boxes below each album side.

Up to 10 changes (submitted together at one time) are included in the original design fee. Any changes over this amount will be billed $3.00 per change. Examples of a change are:

  1. Replace image #12 with image #14
  2. Delete image #25
  3. Make image #34 black & white
  4. Change text quote on page 6 (new text must be provided)
This new revision policy does not affect any album currently in design and received prior to October 4th.



Try Our Split Pano Action for Your Next Coffee Table Book


When designing albums or books, many times it is more productive to lay out the pages as a 2 page spread instead of individual sides. When you order a photographic album in eZsuite, it is very easy to drop full panos into the page openings.  However, when ordering coffee table books, it is much easier if the panos have been split into 2 separate files first. If not, you have to remember to drop the pano file into the left side in eZsuite, double-click to open the crop window and drag the crop box to the left side, then repeat for the right side. This can be very time consuming as well as lead to placement errors if you don’t get the crop positioned correctly.

To help speed up this process for photo books, we have a “split pano” action that is posted on the H&H Web site Resource Page. There is also a tutorial video on that page that explains how to use the action.

To use the action, open your first album spread, and then play the action. It will crop to the left side, then prompt you to save the file (Hint, keep the same file name, just add an “L” before the extension). Then the action will crop the right side of your spread and again prompt you to save the file (Hint, this time, just add an “R” before the extension).  At no time does the action overwrite your original image as long as you change your file names.  If you select all of your album pages in Bridge first, then select Tools>Photoshop>Image Processor, you can run this action without having to open each page one at a time!

By adding the “L” or “R” after the file name, your pages will be in order and show up on the correct sides.

This action will work for all pano layouts no matter the aspect ratio of your original layouts..


Order Our Pre-Printed Holiday Collection Samples


Order Our Pre-Printed Holiday Collection Samples

Our photography lab's holiday collection sample cardsGet a jump start on the Holidays! Order our 2009 or 2010 pre-printed Holiday Collection Sample Sets and receive 29 different cards per set printed with our images. This will give you a complete collection of all styles, paper types, and designs (not all sizes and card types are provided for every design).

Order one set (29 cards) for $15 or both sets (58 cards) for $25, plus shipping!

Just visit the supply order page on our web site and complete the supply order form.

Download our Free Holiday Card Templates


Holiday Templates for 2010 are available at H&H's Professional Photography LabIt is simple! Just visit our home page and click on the 2010 Holiday Templates box (make sure you are logged on using your studio password). Our 2010 template set includes eleven new template designs – some for each card style we offer!

You can also download the 2009 Holiday Template Collection and receive a combined total of 29 unique designs in both sets.

Now you are ready to customize these cards using your own images! You can simply drag and drop, or change the color and font!

Don’t Forget These Additional Templates

We’re also offering free templates for square mini gift tags and porcelain ornaments!  You’ll find them on the 2010 holiday template page, too.
Our gifts to you – HAPPY HOLIDAYS!




October Specials - Beginning October 6!



Photographic Holiday Cards-Nothing beats the quality of a beautiful card printed on photographic paper and this is the perfect time to order these cards for your clients!
To launch the Holiday season, we have slashed our prices….you can now enjoy the same price for a minimum order of 24 cards as you do for a quantity of 500 cards!  To assure you receive the same pricing as the 500 quantity level, use the Coupon Code:HolidayCards.  So choose from a great selection of templates or be creative and design your own!    All cards include envelopes.

Order 1 to 500 cards, all at the same price.

E-surface luster paper
Slimlines/4×7/4×8                                 .49 cents
5×7                                                      .52 cents

Photographic Pearl
Slimlines/4×7/4×8                                 .59 cents
5×7                                                      .63 cents

  • Order using eZsuite
  • Expires October 31, 2010
  • Code: HolidayCards
DVD Slide Shows – 40% Off!
Let us create a DVD slide show of your images and boost your add-on sales! This DVD slide show can be a stand alone product or an add-on to provide you with many different marketing options! It is a dynamite product and one you will want to offer all your clients!
  • Order using eZsuite
  • Expires October 31, 2010
  • Code: DVDHoliday
Framing - 25% off all frames!

Frame your printed photos at H&H's Photographic LabFrames are available in a range of sizes from 3½x5 up to 30×40.  Mounting and packaging is included with the frame price. Print, matte and glass are priced separately.  All frames include FREE GROUND SHIPPING.
  • All available frame sizes
  • Does not include print, matte, or glass
  • Order using eZsuite
  • Expires October 31, 2010
  • Code: Frames
Proof Special- As the busy season has kicked into full gear, we know proofs are an important part of it. We continue to offer this popular special!
  • 3.5 x 5 ; 4×5; 4×6; 5×5
  • Order through eZsuite
  • Pearl OR luster

  • Must choose “studio to color correct” in eZsuite
  • 25 cents each – Luster surface paper

    33 cents each - Pearl paper

    Expires October 31, 2010

  • Code: EconoProof2010

Jump Start Sports


Jump Start Sports is an exciting educational program you will not want to miss! It provides the opportunity

for you to study under two of the industry’s top sports educators, Frank Harrison and John Pittman. Based on real world best practices, they will teach you how they run their profitable and growing sports businesses.

Our professional photo lab offers a wide range of sports photo marketing and printingDallas, Texas
Monday, November 8, 2010
Embassy Suites Love Field

Houston, Texas
Tuesday, November 9, 2010
Hampton Inn and Suites
Clear Lake/NASA area

Cost:
Early bird sign up before October 15th–$79**
**Lunch and door prizes included
At the door-$115**

Sign up today!


H&H Calendars-Start With Any Month!


In the past, calendars were ordered only at the end of the year, since they start with January.  Not any more…now you are in control!  All of H&H calendars can now start on any month you choose, making them a practical gift any time of year!

Whether it’s our jewel case calendars, spiral bound calendars, or template calendars, your customers will be pleased to order them any time of year.


Web Wednesdays

Join us online at H&H Color Lab's free photography courses!

Mark your calendars for Web Wednesday’s–You can count on a web class every Wednesday!

Click here to view October  web classes.


Don’t forget our web classes are recorded and posted on the training videos page on our web site.  Check out are long list of helpful videos!

New to H&H?  Check out our web classes!

Our web classes this month target photographers who are new to H&H.  We will be reviewing the basics.  See how easy our ordering software can be, learn the best way to design and order gallery and slim wraps, see our books  and the many gift options we offer at H&H.  Check out  listing of classes and sign up today!

We’re Hittin’ the Road
October Events
October 17Mississippi/Alabama Convention – Starkville, MS
Speaker: Tim Babin
October 29Detroit PPA – Detroit, MI
Speaker: Ronnie Owings

November Events

November 14-15 -Ohio PPA Fall Conference – Columbus, OH
Speakers: Colleen & Co

While we can’t join you at the following events, you may be interested in hearing these dynamic speakers, brought to you by H&H Color Lab!

October 17 – 19 North Carolina Fall Conference- Blowing Rock, NC
Speakers: Scott & Adina Hayne
October 18 PPA of Massachusetts – Waltham, MA
Speaker: Bruce Hudson

This is a guest contribution by Georgia McCabe: Georgia spent 30 years as a Sr. Executive in the computer and photo industry at IBM, Eastman Kodak and Fujifilm. As a driving force in conceiving and executing breakthrough approaches to the photo printing, sharing and delivery market place, she literally “changed the rules” for a category undergoing massive technological change and re-invention. She is a certified social media strategist, and is a market and branding consultant helping businesses utilize the tools and power of social networking. Visit Georgia’s blog.

watermark proof image

Professional photographers have always had a love-hate relationship with proofs. Back in the day, we had no choice but to take the risk of giving paper proofs to the customer, but they were small and most were way too watermarked to be of any real use. Some even sold the proofs to customers for a minimal charge, since they were of little use to anyone else after the final sale.

As photographers we understand the special place that high quality photography enjoys and rely heavily on the fact that consumers don’t like to throw good pictures away. We often leverage this during the sales process with the not so subtle “oh doesn’t he look great here” or “I really like this one!” Lens and negative based package printers are ancient history, but many portrait photographers still try to up-sell by sticking to single pose pricing for print packages, ignoring the fact that digital printers really don’t care how many files are used to build an order. (more…)

Today we’d like to offer a guest blog post, written by Teri Ritter, of Teri Ritter Photography.  Teri has been in business for 10 years in San Diego, CA and Dexter, MI, specializing in families, seniors, and babies.  Teri is also a Marketing Consultant and enjoys sharing marketing ideas and plans which boost the bottom line for professional photographers everywhere.  Today, Teri talks to us about finding inspiration.

Everybody is very busy this time of year and burnout is running rampant. For the next couple of months it is pedal to the metal.  However, I challenge you to take the time to find some inspiration to make this a brighter time of year.  Not so nerve wracking, but more fulfilling for you and your business.

1. Start an inspiration notebook TODAY.  

You have old notebooks sitting around.  Just put a label on it and christen it My Inspiration Notebook.   Now, when you look through a magazine and see an image that touches you or inspires you, tear it out and throw it into your inspiration notebook.   Do the same with quotes, cool marketing pieces, and anything that you see, touch or feel that inspires you.  It all goes into the notebook.  Periodically (at least once a month) sit down with a cup of coffee or tea and peruse your inspiration notebook.  Challenge yourself to incorporate methods, products, sets, and lighting into your world. (more…)

There was another great response to our photo contest this month!  We asked you to capture motion, and you didn’t disappoint.  Here are the submissions to our motion photo contest:

motion photo contest

image by Sue Potter

motion photo contest

image by Sue Potter

motion photo contest

image by Jay Carey

motion photo contest

image by Jeremy Martin

motion photo contest

image by Tina Daily

motion photo contest

image by Donna Carter

motion photo contest

image by Laurel Riffey

motion photo contest

image by Elizabeth Smith

motion photo contest

image by David Dudley

motion photo contest

image by April Yost

motion photo contest

image by Jim Knox

motion photo contest

image by Ginger-Kathleen

motion photo contest

image by Jim Knox

motion photo contest

image by Judy Pristash

motion photo contest

image by Judy Pristash

motion photo contest

image by Judy Pristash

motion photo contest

image by David Dudley

motion photo contest

image by David Dudley

motion photo contest

image by Jay Carey

motion photo contest

image by Jay Carey

motion photo contest
image by Laurel Riffey
motion photo contest

image by Ginger-Kathleen

motion photo contest

image by Jessica Gwozdz

motion photo contest

image by Tim Perroud

motion photo contest

image by Susan Wolfe

motion photo contest

image by John Patrick

And now, I’d like to announce the winning image!

motion photo contest winner

image by David Dudley

Congratulations, David!  Send an email to me at rachelf@hhcolorlab.com to claim your free garden flag prize!

This is the second of a new series of posts, designed to save you time and headaches when it comes to doing business with H&H Color Lab.  Today, we tackle the problems that can arise from possible duplicate orders.

Did you know that we spend a great deal of time verifying whether or not orders that error as Possible Duplicate Orders are truly duplicate orders or valid new orders. Our operating system checks two things in your order to determine if it is a possible duplicate: the order number and order description. If the order number and description are identical on two orders an error is generated and the order is routed to our errors queue.

A member of the Process Improvement Team (P.I.T.) must determine the validity of the order by comparing images and items ordered to those of the initial order received. The amount of time spent on this verification is enormous. It can also delay the processing of your order by several hours.

Please help reduce the instances of these errors by keeping H&H customer service  informed of any email address changes so you always receive your emailed order confirmations. Checking these confirmations can help you save time by not duplicating the order upload process. Our website is also a good tool for checking your order status. As always, feel free to call one of our friendly customer service representatives  if you have any questions.

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