Posts Tagged "customer service"

Blankets for Project Warmth

Once again, our customer service department decided to make blankets for project warmth in lieu of exchanging gifts.  Everyone makes at least two blankets and when we were finished, there were more than 35 in all!  The purpose of Project Warmth is to make extreme weather months more bearable for thousands of Kansas City area residents. ...Read more »

Did You Know – Duplicate Orders

This is the second of a new series of posts, designed to save you time and headaches when it comes to doing business with H&H Color Lab.  Today, we tackle the problems that can arise from possible duplicate orders. Did you know that we spend a great deal of time verifying whether or not orders that ...Read more »

Focus Newsletter – September 2010

Follow Us! Contact Us: 8906 E 67th Raytown, Missouri 64133 800-821-1305 In This Issue New Customer Service Additions Holiday Ideas September Specials WPPI Road Trip Web Wednesdays Where We’ll Be THREE NEW CUSTOMER SERVICE REPRESENTATIVES JOIN OUR TEAM! We are excited to tell you about three new customer service representatives that have joined our team here ...Read more »

Our Photo Lab’s Customer Service Gives Back

The customer service department here at H&H’s photo lab used to play Secret Santa within the department, surprising each other with little gifts and treats during the holidays.  For the past several years, however, we’ve been “giving back” instead.  We gather the money that would have been spent on this activity and put it toward a ...Read more »

Behind the scenes in our photo lab’s customer service dept – the phone system

Most of our photo lab’s customers talk to a customer service representative occasionally, and some call us at least once per day. Unless you ask for someone specific, your call goes through our system for the “first available”representative. When someone takes a tour of our photo lab, they always find this board interesting, so I ...Read more »
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