The Connection Newsletter – October 2016
October 2016 This month we have several great specials, including 25% off all cards! This sale includes our beautiful foil press cards. We are excited for you to see some of the new foil card designs that we now have available (and more coming soon!). Click here to see our selection of foil card designs. Be sure to take advantage of our October card special–it is the perfect time to order holiday card samples for your studio and offer a special early bird Christmas card sale to your customers. For add-on sale opportunities, be sure to offer coordinating address labels to complete the look!
Table of Contents
- new products
- hhstudio updates
- schools and sports
- on the road again
- employee highlight
30% off Slim Wraps
30% off Fine Art Torn Edge Prints
Collages Image Galleries yearly plans for $125
- Canvas Gallery Wraps
New foil card formats added in hhstudio
Our new release of hhstudio includes additional foil card shapes for some of our existing designs as well as a new design called “Snowflake.” Additional new holiday foil card designs will be added later this month!
For Unto You
Oval Designer Card
Horizontal and Vertical
Image by Ariana Falerni
Folded Designer Card
Horizontal and Vertical
Horizontal and Vertical
New Foil Card Design – Snowflake – added to hhstudio!
Our new Snowflake Folded Sideshow Card is now available in both horizontal and vertical formats.
Pricing reduction for digital art
As of September 15, we have made some changes in our art services.
We have eliminated “Timed Art” charges for Custom Art and Oil Painting Effect. These services are now a fixed price and can be found in hhstudio under Flat Rate Art…so you can know ahead exactly what your cost will be.
We have reduced the price for several other digital art services.
We have moved “Text/logo/graphics” from Flat Rate Art to Design Center Montage. You will now order this service on our Website under Design Center Montage.
Check out all of these great new price reductions below:
New Fixed Price
|Custom Art* (was called Timed Art)||$60.00|
|Spot Color (was called Colorization||$25.65|
|Painter Effect (was called Oil Painting Effect)||$50.00|
*A reference image for custom art must be uploaded with art instructions in hhstudio
Old Web Price
New Reduced Price
|Extend Foreground Or
Background with detail
|New Background – 1-2 People||$57.00||$30.00|
|New Background – 3+ People||$71.25||$30.00|
|Tone Down Large Hot Spots||$49.40||$27.00|
|Remove clothes wrinkle||$44.78||$27.00|
We have discontinued a few items including frame D-009, Embossed Exotic Silver Ostrich album covers, as well as the Ashlynn and Emily Necklaces. Look for new offerings soon.
Look for another hhstudio release soon! This release will require a fresh install from our website and replace the existing version as soon as you finish the install. This version will include various upgrades and will deploy the version of Java that hhstudio requires. You may also notice slightly larger buttons as well as a sharper look and feel. Please look for the upgrade and install as soon as possible to receive the added benefits.
extended customer service hours
To help serve you better, we will have extended customer service phone hours through Christmas. Our customer service phone hours will be 8:30 am-7:30 pm CST Monday-Thursday and 8:30-5:00 pm CST Friday.
special notice for macOS Sierra users
Apple has just released an update to their operating system called macOS Sierra
When Apple or Microsoft release a major update, we test our apps to make sure your H&H ordering experience stays as painless as possible with the new upgrade. We have tested and retested each of our apps with macOS Sierra and have NOT found any issues when prepping and placing orders, or updating H&H software that is already installed on your computer.
The only temporary hiccup we found, is when installing one of our H&H ordering apps on a mac that does not have the H&H ordering app already installed (hhstudio, hhschools, eZsports). We are currently working with Apple to resolve this issue.
In the meantime, if you are planning to upgrade to macOS Sierra, please make sure you have the H&H ordering apps installed before updating your mac to macOS Sierra. Doing this will ensure you will be able to continue using H&H ordering software to place orders for your customers.
Keep an eye on your email as we will let you know once this has been resolved.
As always, if you have any questions or concerns before updating, please give our customer service team a call!
School and Sports Resources
|Schools Calendar||Sports Calendar||Classes/Events Calendar|
Save the Date!
Mark your calendars for H&H’s 2017 Education Classes
This beginning school photography class will teach you best practices to help you have a successful picture day.
June 27-29, 2017 @ H&H Color Lab in Raytown, MO
Sports Boot Camp is back!
This year we will focus on T&I youth sports photography. We will teach you everything you need to know to have a successful picture day!
July 18-20, 2017 @ H&H Color Lab in Raytown, MO
All of our classes include hands on training, amazing instructors, hand outs and networking with other photographers like you!
Event details and sign up registration will be posted January 2017. If you have any questions, please contact Amy Drum at email@example.com.
Did you know…
- Print sequence – Did you know that you can control the sequence of prints in the SSE print package envelope? We print and package your prints by the sequence your package is built in hhschools and eZsports. When ordered, the 8×10 or the 4×10 insert is placed in the front.
- We are now banding all groups of envelopes for your convenience
- All rectangular magnets now have square corners. Wallet magnets were round and other magnets were square…we now have standardized corners.
School and sports packaging options
We have added new black linen Portrait Package Window Envelope. This new window envelope is an upgraded and inexpensive way to differentiate the packaging and presentation of higher end volume seniors, dance school or volume event orders. The 70-pound matte black linen window envelope can be resealed and RTD labels can be added for easy identification. Another great packaging option for your SSE orders.
Portrait Window Envelope
Black Linen Window Envelope
Need ideas for Fall schools & sports products?
We pride ourselves in providing our customers not only with excellent products, but with great educational resources as well. Our blog features articles about equipment, lighting, advice from other professionals and all kinds of great photography tips. This is just one of the many ways that we provide our customers with the tools they need to succeed as professional photographers.
Meet Ariana Falerni!
You will love meeting Ariana Falerni Photography
Lessons from the Road with William Innes
We recently spent 5 days traveling up and down the California coast with The Focus Tour. We visited Los Angeles, San Diego and San Francisco with an amazing group of photography educators. The Tour was Melanie Anderson’s idea and was sponsored by H&H Color Lab, 17Hats, Fundy Software and other industry leaders.
We spent the daytime traveling, shooting and having enlightening discussions. Evenings were spent in each host city presenting a formal program of education, motivation and networking. We were joined by some of the industry’s heavy hitters including Sue Bryce, Scott Robert Lim, and Andrew Funderburg.
Q&A with Collages team!
Q: Do I have the control to create and personalize the experience for my customers?
A: Yes! Today more than ever, successful studios serve different markets. You need a solution that adapts to the nuances of different customers and markets. We give you control over what matters and the ease of use to save you time.
Quick Settings and Saved Themes let you set up apps and galleries in about two minutes.
Mix free and paid digital downloads in the same gallery. The combinations are endless. You control the resolution, watermark, number of free files, use of PIN, email address to limit who can download, and retouch and replaced.
Manage as many watermarks as your studio needs. You control the size, location and opacity of the text or png watermarks. Add, remove or change watermarks with a simple click.
Configure our app as a marketing tool, package incentive, selling tool, a limited trial or sell the app as it’s shared.
Collages gives you control over what matters and ease of use to save you time.
Meet Jason Scott
H&H Design Center Team Member
The design center assists customers with everything from album and card design to school and sports flyers, ID cards and composites. They have the expertise to make your product look its best.
All of our H&H “elves” are here at H&H for the next three months working hard to get out all of your seasonal and Christmas orders!
Please check back again in December for upcoming events in 2017.