The Connection Newsletter – December 2016




December 2016 Our elves have been busy building your orders and shipping them! We have also been busy developing several new products for you. Please take a few minutes to look over some of our new exciting offerings in the new products section of this newsletter. We wish all of you a very Merry Christmas, Happy Hanukkah and Happy New Year.

Extended Customer Service Hours
To help serve you better, we will have extended customer service phone hours through Christmas. Our customer service phone hours are 8:30 am-7:30 pm CST Monday-Thursday and 8:30-5:00 pm CST Friday. In honor of the holidays, our office will be closed on Monday, December 26th as well as Monday, January 2nd. We will have modified phone hours of 8:30-12:00 CST on December 23rd and 30th as well.

Table of Contents


We will not be offering specials in December, as we are very busy preparing orders for the holiday season. Regular monthly specials will start back up in January.

New Products

New Classic Modern

New framing option for torn edge prints!


Our popular 7×7 torn edge print is now available in three simple, Classic Modern frames. These 13×13 solid wood frames are available in white, black and hickory colors. Your image prints on our beautiful watercolor paper and is then given hand torn edges for a fine art look. Mounted in an extra deep, white on white mat, with no glass, your image truly is the focal point. Frames come complete with black backer paper and hanger. Give your customers something fresh with our NEW Classic Modern!


New Wooden Ornaments

Available in posh and ball shapes


Our popular posh and ball shaped ornaments are now available in wood! The natural, smooth maple surface holds your image beautifully, giving it a rich, organic look. Available in the most recent version of hhstudio. Order yours today! Click here for more information




New Framed Tumbled Stone Tile

Available for 4×4 and 6×6 tiles

Our natural, tumbled stone tiles, with soft patina and rich image saturation now have a great finishing option available! Introducing our NEW Framed Tumbled Stone Tile. Your stone tile nestles down into this thick, deep-set Rustic Silver frame. Comes completely finished with backer paper and hanger. This frame is offered in two sizes to fit our 4″x4″ and 6″x6″ stone tiles.
Click here for more information


New Snap Jewelry

Includes two necklaces, two bracelets and one ring option

We have launched the new Snap Jewelry Collection! Order additional snaps along with Snap bracelets, necklaces and rings. Then mix and match to your heart’s content! Includes Tassel Necklace, Braided Leather Necklace, Adjustable Ring, Silver Chain Bracelet and Braided Leather Bracelet!
Click here for more information




New Floating Glass Locket

Order additional image bezels for personalization

The Floating Glass Locket features a 30-inch antique silver necklace and a removable 20mm free-floating image bezel that personalizes this popular necklace style. The locket has a magnetic closure that makes it easy to change out the bezels. Simply order additional image bezels when ordering your necklace!
Click here for more information



New Silver Snowflake Ornament

A great addition for holiday sales

A simple, small silver snowflake creates a special keepsake for your client to add to their holiday collection of personalize ornaments. Hangs from a metallic silver ribbon.
Click here for more information





New Glass Lightcatcher Ornament

Available in horizontal and vertical

Let your light shine through the frosted glass Lightcatcher ornament. This tempered glass ornament gives a soft transparent look to your image as the Christmas tree lights reflect through. It can also be displayed year round when hung in a window or on a mirror as a sun catcher ornament.
Click here for more information




New Foil Card Designs

7 new designs just in time for the holidays!

Elevate your cards with our new Foil Press options! Seven foil colors are now available for many shapes and sizes of our popular press cards, including folded cards. Set your design apart and prepare to impress your customers with this bright, classy option.
Click here for more information


New combination options for current foil cards
Seven great foil colors – Silver, Gold, Pearl White, Red, Green and Blue
Six beautiful press papers – Satin, Art Matte, Pearl, Linen, Watercolor and 100% Recycled
Optional foil-lined envelopes in Red, Gold and Silver
Don’t forget return address labels – design yours to match your card!

Merry Christmas Border

Merry Christmas & Happy New Year

Peace, Joy, Love

Happy Holidays Border

Merry Everything

Peace, Joy, Love, Snowflake

New Foil Card Design – Snowflake – added to hhstudio!

NEW Snowflake Folded Sideshow Card is now available in both horizontal and vertical formats.

New OPTIONS FOR CURRENT foil cardS added in hhstudio

Our new release of hhstudio includes additional foil card shapes for some of our existing designs.

For Unto You
Oval Designer Card
Horizontal and Vertical
Image by Ariana Falerni

Thank You
Folded Designer Card
Horizontal and Vertical

Merry Christmas
Sideshow Card
Horizontal and Vertical


Four NEW Spiral Calendar Designs

Customize your calendar! Design your own, or use our free templates for ease of ordering…just drag and drop your images to produce this great product.
Satin Stock- 8.5×11 horizontal-order with or without borders

Classic theme Colorful theme Slate theme Vintage theme

hhstudio Update

We have discontinued a few items including frame D-009, Embossed Exotic Silver Ostrich album covers, as well as the
Ashlynn and Emily Necklaces. Recent additions in hhstudio include Wooden Ornaments, Framed Tumbled Stone Tile and the Classic Modern frame for torn edge prints. We also have a couple of new products, coming soon: the Tassel with charm attached, as well as a Wooden Easel Calendar and Class of 2017 Foil Cards.

Recent hhstudio release and java! Our most recent release of hhstudio will require a fresh install of hhstudio from our website, replacing the existing version as soon as you finish the install. This version will include various upgrades and will deploy the version of Java that hhstudio requires. You may also notice slightly larger buttons as well as a sharper look and feel. Please look for the upgrade and install as soon as possible to receive the added benefits.

Important Notice regarding LabPrints software

Dear H&H LabPrints Software Customers,

It has been 13 years since LabPrints software broke out in the professional photography industry and became a leading design and lab ordering software. However, with many changes in the industry over recent years, usage of LabPrints has decreased, and it is finally time to cease support of LabPrints software for lab ordering.

As of December 30th, H&H will no longer be able to accept work ordered through LabPrints software.

If you have been using LabPrints for:
Lab Ordering of prints, cards, or albums – please use hhstudio
Album Design – please consider Collages Album Designer
In-person sales presentation – please consider Shoot and Sell and stay tuned for N-Vu in-person sales in 2017!

If you licensed the LP Production Studio, you can still use this to design and export high resolution layouts, as this is not tied into the LabPrints processing server at H&H.

Please note that any LabPrints orders received after Friday, December 30, 2016, will not be able to be processed or sent to H&H production. These orders will need to be rebuilt in another ordering software.

If you have any questions at all, don’t hesitate to call us at H&H at 800-821-1305.

We appreciate you and your business!


Holiday Ordering Information

With Christmas quickly approaching, we want to let you know our products will continue to be produced and shipped in our normal service times throughout the holiday season. However, it is important to mark the “Need for Christmas” box in hhstudio (available from November 15th-December 23rd). This alerts us to choose the correct shipping service to ensure your order will arrive on time. If this box is not checked, your order will ship with regular default shipping set up in your account, which might delay the order for Christmas. Extra charges may apply if expedited shipping is necessary.

Here are a few tips we put together to help you reduce stress at the studio during the holiday season: Photography Stress Reduction Tips

If you submit orders for these products after the posted cutoff dates, you will need to request upgraded chargeable shipping through customer service to assure delivery for Christmas.

  • December 2, 2016 – Velveteen and fleece blankets
  • December 13, 2016 – Lenticular prints
  • December 16, 2016 – Leather wrap albums
  • December 19, 2016 – All Gallery Lay Flat, Economy, Guest Book Albums, as well as Photographic Pano Books
  • December 19, 2016 – Image block wraps and framed prints
  • December 20, 2016 – Banners and wall clings

If you are using our design/print/bind service for albums, the following dates apply for design approval:

  • December 1, 2016 – Design form and images must be submitted if you are ordering any type of Album or Photographic Pano Book.
  • December 15, 2016 – Designs must be approved if you are ordering a Leather wrap album.
  • December 16, 2016 – Designs must be approved if you are ordering any Gallery Lay Flat, Economy or Guest Book Albums, as well as Photographic Pano Books.

Schools and Sports

School and Sports Resources

Schools Calendar

Sports Calendar

Classes/Events Calendar


Save the Date!

Mark your calendars for H&H’s 2017 Education Classes

Schools 101










This beginning school photography class will teach you best practices to help you have a successful picture day.
June 27-29, 2017 @ H&H Color Lab in Raytown, MO

Sports Boot Camp is back!









This year we will focus on T&I youth sports photography. We will teach you everything you need to know to have a successful picture day!

July 18-20, 2017 @ H&H Color Lab in Raytown, MO

All of our classes include hands on training, amazing instructors, hand outs and networking with other photographers like you!

Event details and sign up registration will be posted January 2017. If you have any questions, please contact Amy Drum at


School Project Workflow

Our own Cory Tepfenhart has created a video to show you some simple tips for School Project Workflow; Click here to utilize this great resource!

Studio Organization for the Volume School Business

Jeff Edwards, Scholastic Reflections, talks about how he manages his 150 schools. Whether you photograph one school, 150 or more, this information is invaluable. Click here for this useful video.


We pride ourselves in providing our customers not only with excellent products, but with great educational resources as well. Our blog features articles about equipment, lighting, advice from other professionals and all kinds of great photography tips. This is just one of the many ways that we provide our customers with the tools they need to succeed as professional photographers.

Come visit our Learning Lounge at Imaging USA!
Stop by one of our small group sessions to learn how partnering with H&H can help save you time and help solve your workflow problems. We provide workflow and software solutions to help you scale your business. Whether you are a portrait wedding, volume school or sports photographer, we have a solution for you! Click here for full story


Q&A with Collages team!

Q: Can Collages help me save time?

A: Yes, we are constantly innovating new ways to save you time:

  • Customize galleries and apps during your image upload.
  • Upload pre-categorized image galleries.
  • Use our customer service team to answer your client’s technical support and order questions.
  • Use favorite folders and our custom design services for beautiful, easy album creation.
  • Choose auto-fulfill for worry-free fulfillment direct to your clients.
  • Use Order Review to retouch and replace only the images your clients order.
  • Try our post-production services to edit, color correct, and make artistic edits.

Sign up for free. No credit card needed. or call 877.638.7468. Includes over $200 in product coupons and free album design software, a $400 value.

Branded image gallery shows look and feel of the photographer’s branding across multiple platforms.
Images by Perfect Pear Photography

Collages gives you control over what matters and ease of use to save you time.

Click here for more information about Collages, part of the H&H family of companies; Sign up for your free 30-day trial!

Employee Highlight

Debbie Arnold

Large Prints

Photographic printing is the heart of H&H Color Lab. Asked why she loves her job so much, Debbie Arnold, a member of the Large Print team, mentions the idea of being part of something bigger. She loves the process of creating an archival work of art that captures someone’s special moment. She knows that each piece created will be of significant importance in that customer’s life. Her attention to detail and work ethic make her an exceptional example of why H&H Color Lab values its employees.

Click here to read the full article

On the Road Again…

Please click here for a full listing of events we will be participating in. We will make every effort to keep this calendar updated, including additional speaker information as we finalize details. Hope to see you at the shows!


Imaging USA – January 5-10, 2017: San Antonio, Texas

Come see us at Imaging USA 2017–Booth Number 919! We are thrilled to announce our speaker line-up:

Once again, we will also be hosting our popular Learning Lounge, located in Room 007A, River Level in the conference center.
Click here for more information about the Learning Lounge

SPI – January 16-19, 2017: Wyndham Disney Resort, Lake Buena Vista, Florida

Register now & join SPI instructors for an experience of world class, hands on training and platform instruction. Shooting, sales & marketing are the focus. Be inspired by a variety of programs that will add immediate sales possibilities to your business.

SPAC – January 25-28, 2017: Las Vegas, Nevada

Come see us in Las Vegas at the annual SPAC conference. It looks like it’s going to be another great event!

We are pleased to sponsor the following speaker:


Photo Pro Expo – January 26-30, 2017: Covington, Kentucky

Twenty great speakers, 4 days, one amazing show! Come see us in Kentucky at this year’s Photo Pro Expo! We are pleased to be sponsoring the following speakers at this year’s Photo Pro Expo:

H&H Color Lab

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