Focus Newsletter – March 2010

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Contact Us:
8906 E 67th
Raytown, Missouri 64133

800-821-1305

In This Issue

New Stone Tiles March Specials
Jewelry Marketing Tool  Our Commitment
Web Wednesdays  My Photo Book
Jump Start Sports Film Types Discontinued
Customer News Hittin’ the Road 

New Product Now Available In eZsuite – Six-Inch StoneStoneTile Tile
stone tile

This six-inch tumbled stone tile looks just like our stone coasters, only larger!  Use for a hot plate, or create a designer look for home décor and uniquely display your work as art.

Six-inch Tumbled Stone Tile

$23 – tile only (stand not available)

 

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photo lab SpecialsMarch SpecialsOur March specials are here – and many are under $10!  With Mothers Day and graduation coming soon, it is a great time to offer these gift items as specials to your customers and take advantage of these savings.  So order these specials through eZsuite and be sure to enter the coupon code.


 

professional photo framing servicesProfessional Photo Framing

 

Haven’t tried our frame service yet?  Do yourself a favor and discover the ease of letting us do it for you!  Order your print and frame through eZsuite at the same time…no more hassle! Your print comes framed and packaged in a box so all you do is hand it to your customer.

Shipping is free and all frames are 25% off during this month! (frame only – does not include print, or optional glass or matte) What are you waiting for?

Enter Coupon Code: Frames

Stone Photo CoasterStone Coasters

Single Tumbled Stone Tile Coaster – $13.50
Set of 4 Stone Tile Coasters-       $45.00
Iron Stand –                  $7.50

Enter Coupon: Stone

 

 

Hardboard Photo CoasterHardboard Coasters

Single Hardboard Coaster             $6.00
Set of 4 Hardboard Coasters         $22.00
Enter Coupon Code: Hardboard

Photo Compact MirrorMirror Compact

Mirror Compact –      $8.75
Enter Coupon Code: Mirror

photographic Money ClipMoney Clip

Money Clip –   $12.40
Enter Coupon Code:  Money

Pewter photographic Key RingPewter Key Ring

Pewter Key Ring –      $8.80
Enter Coupon Code: KeyRing

photo Business Card HOlder

Business Card Holder

Business card Holder –  $9.90
Enter Coupon Code:  Cardholder 

 

Digital Photo Wallet Special – We have extended this popular special for one more photo walletsmonth!

48 or more wallets from one image $.12 each
Standard Service Only (H&H Color Corrected)
Lustre paper only
Use Coupon Code: WalletSpecial2010

10×20 Standard Digital Print

Lustre Surface –    $7.45
Pearl Paper    –    $8.50
Enter Coupon Code: March10x20

Economy Proof Special – This is another popular special we are extending for another month! One Low price for your economy proofs! Don’t Wait!
Luster proofs for only .25 cents each
Pearl proofs for only .33 cents each

3.5 x 5 ; 4×5; 4×6; 5×5 only

Enter Coupon code EconoProof2010

 

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JewelryBookletJewelry Booklet Sales ToolMany of you have expressed an interest in a version of our jewelry booklet with your images and without pricing, or with your retail pricing.  In response to that, we have posted this booklet on our website.

If you have InDesign CS3 or CS4, you can use these files to add your own pricing and images, and then order booklets through eZSuite to use as a sales tool in your studio.  Click here to get it now!

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PITH&H’s Commitment to Excellence
H&H has a no questions asked remake policy. If we fail in any way we will replace the incorrect product with the exact same product free of charge. Remake orders (RTN) are to be resubmitted to H&H within 30 days of receipt of the original order.

We work very hard to eliminate the possibility of error in our process to insure our product arrives to you perfectly every time. The Process Improvement Team (aka PIT) thoroughly researches each remake that is returned. Our job is to eliminate the root cause of remakes by perfecting our production process through Lean Manufacturing Implementation. We are committed to continuous improvement and strive for perfection.

When an error does occur, the PIT provides the responsible employee any available data showing the error. This education process helps safeguard against any similar mistakes by that employee and also gives the ability to learn from their mistake. Therefore, your feedback is important to the employees.

Because our desire and goal is to continue to work toward eliminating all possibility of errors, we encourage every customer to help us in this evaluation and education process. When we make a mistake, please take a quick photo of the problem and email it to a customer service representative so we can share the information with our production staff. In some instances we may ask for the print to be returned, but most often a photo will suffice.  Thanks for being our partner in our passion for perfection!!

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Web WebWednesdayWednesdays
calendar

 

Mark your calendars for Web Wednesday’s–You can count on a web class every Wednesday.

 

View our March online photography classes.

If you can’t make it to a web class that’s ok!   All of our web classes are recorded.  They are found in the discover section of our website under H&H University training videos

March web class highlights

 

We have several exciting new classes this month that you should not miss!!

Live from WPPI
can’t make it to one of the biggest wedding and portrait photography shows in the country?  Jeff and Bentley will be your eyes and ears!  They will roam the trade show and highlight some of the exciting things they see!

Getting good Color
Bentley will give us a few tips on how to get consistent color from digital files.

Marketing web series continues this month with
Marketing 101.  Teri Ritter will be discussing the different forms of marketing and how this can apply to your business.

Part five of School Photography 101 continues with, “What are service items?”  Ron Fleckal will fully explain this important part of school photography

JumpStartJump Start Sports
Jump Start Sports is an exciting educational program you will not want to miss! It provides the opportunity for you to study under two of the industry’s top sports educators, Frank Harrison and John Pittman. Based on real world best practices, they will teach you how they run their profitable and growing sports businesses.

INDIANAPOLIS, IN

BaseballTues., April 13, 2010

Hilton Garden Inn

Indianapolis Downtown

COLUMBUS, OH

Wed., April 14, 2010

Columbus Airport Marriott

NASHVILLE, TN

Fri., April 16, 2010

Franklin Marriott-Cool Springs

Cost:
Early bird sign up before March 26: $69**
Lunch and door prizes included**
At the door-$109**

Sign up today!

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CustomerNewsCustomer News

Michael Broyles named Photographer of the Year

The Professional Photographers of East Tennessee have named Michael Broyles, Michael Broyles Photography, Farragut, TN, their Michael Laughlin Scholarship Fund Photographer of the Year. This recognition is a direct result of Michael’s portrait work winning the most awards in this past year’s local professional print competitions. Congratulations Michael…quite an accomplishment!

PPAGKC Print Competition Results

 

The Professional Photographers of Greater Kansas City held their annual print competition in February.  We’re proud of the winning H&H customers and ALL talented photographers who faithfully participate in such annual events! Thanks for using H&H for your competition printing. The list is quite long, and impressive, Click Here to view all the winners!

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Fuji Discontinues Some Film Typesfilm

With the decreasing demand for film, Fuji has decided to discontinue the production of many film types at the end of March.  If you currently order your film from H&H, the film types affected are NPZ, NPC, AND NPS.

We will continue to have NPH in stock, and have a limited supply of NPC and NPZ.  As fewer and fewer film orders are placed, we stock a smaller inventory of film than in the past, and sometimes the expiration date is reached before the film can be sold.

Because of this, it is important to call the lab well in advance of your film needs.  Customer service can let you know what we have in stock, and what can still be ordered at that time.

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conventionsWe’re Hittin’ the Road!
Here are the places you can find us in March:

March 5-10 WPPI in Las Vegas, NV

H&H is proud to sponsor many great speakers again this year! Come see us at the booth, and check out Kirk Voclain, Scott and Adina Hayne, and Blair Phillips!

March 13-15 Ohio State in Dayton, OH

Yet another opprotunity to see Scott and Adina Hayne’s program!

 

H&H Color Lab