Employee Highlight – Tracy West
We are proud of our employees and the pride and care they take producing your orders and want to share their stories with you.
Each month we highlight one of our employees and the department they work in! You will get a look behind-the-scenes here at the lab, and get to know one of our own a little bit better.
Tracy West- H&H Billing and Shipping
Billing and Shipping is the very last process orders go through before leaving the lab on their way to your studio. Tracy West, having worked at H&H for eleven years, knows everything about what it takes to assure your work travels through that last important process correctly. She really cares about your orders and works tirelessly to make sure you receive everything right and on time.
Q: How has the industry changed in the eleven years you have been with the lab?
A: It has changed a lot. We do a lot more schools and professional focused printing than when I first started. We used to sell and develop film, so the industry has come a long way. We also have so many more choices in products now.
Q: What do you do primarily?
A: My position consists of billing orders, packaging orders, boxing orders, and international shipping. I am the lead at nighttime, so I assist other employees with questions that might come up. I also make sure that everything is boxed and on the carrier’s trucks each night.
Q: What do you really enjoy about your job?
A: I enjoy the people I work with. I like seeing all the different things we have to offer.
Q: Tell me a little bit about your family and hobbies!
A: I have been with Ronnie for twenty-three years. We have 4 children, 3 boys and 1 girl. We also have 7 grandkids and another on the way!
As far as hobbies go, I love to ride ATVs, fishing, hunting and golf – pretty much anything outside. I love getting to watch my grandkids play the different sports that they play, and generally watching them grow up.